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Refund Policy for Classes, Social and Trips
Classes, Socials and Day Trips:
In the following circumstances, refunds may be provided to those individuals that have registered and paid:
(1) The Program Ticket Office has been notified at least 48 hours prior to the class, social or day trip. A $2.00 service charge will be deducted from the refund. Under any circumstances, a refund will not be provided if notice is given less than 48 hours.
(2) A full refund will occur if the member can prove that they were given the wrong information by the programs office regarding the class, social or day trip
Overnight Trips:
Our rates of refunds are derived from the facilities and services that we will be using on these trips, and can be summarized as follows:
(1) A full refund will be given when cancellation is given 30 days or more before trip commencement;
(2) A 70% refund will be given when cancellation is given 15 – 29 days before trip commencement.
(3) A 50% refund will be given when cancellation is given 7 – 14 days before trip commencement.
(4) No refund will be given when cancellation is given less than 7 days before trip commencement.
Oh no it’s cancelled!
Sometimes excellent outings and programs are cancelled because too few people have registered by the deadline. Please avoid disappointment by registering early and before the deadline specified.
If you have any questions about our upcoming social events or would like to make a suggestion, please contact Celine Huang (chuang@411seniors.bc.ca) or 604-684-8171.
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